Patient engagement

Patient engagement starts with the patient.

Upliftly supports the patient's state of mind before, during, after and between care.

Patient accessing support in a waiting room

The appointment hasn't started.
The patient experience already has.

A better starting point for care.

Patient engagement often focuses on what patients need to know and do. Upliftly supports how they feel as they move through care.

Short, situation-specific guided experiences can help patients feel more prepared, supported and ready to participate — before, during, after and between healthcare encounters.

The patient experience can begin before the clinician ever enters the room.

Patient readiness before appointments and procedures
Comfort during stressful or uncertain moments
Recovery and reassurance after care
Ongoing engagement between visits
Families and caregivers navigating difficult moments

All without creating another task for the care team.

Across the care journey

From dentistry to oncology — and the moments in between.

Different areas of healthcare create different moments of uncertainty, preparation, treatment and recovery. Upliftly can provide situation-specific support across a wide range of care environments.

Upliftly complements care. It does not provide medical advice, diagnosis or treatment.

Dentistry
Primary care
Specialty practices
Oncology
Women's health / OB-GYN
Surgery and procedure preparation
Hospitals and health systems
Outpatient care
Recovery and ongoing treatment
Families and caregivers

From waiting room to ongoing care.

Before. During. After. Between.

Before

  • Waiting room
  • Appointment anxiety
  • Procedure preparation

During

  • Treatment anxiety
  • Uncertainty
  • Difficult moments

After

  • Recovery
  • Reassurance
  • Processing the experience

Between

  • Ongoing care
  • Continued support
  • Family and caregiver support

Access

Scan. Choose. Begin.

A QR code or link opens a branded Upliftly experience created for your organization and curated around the moments your patients are most likely to face.

Patients simply choose what fits what they're experiencing and begin a short guided experience in seconds.

No app download. No complicated onboarding.

High Point Dentistry

Patient Comfort Library

Pre-Appointment Anxiety Calm

Getting a Cavity Filled

X-Ray / Exam Anxiety + Fear of “Bad News”

Releasing Shame & Embarrassment

Pediatric Dental Visit — Parent Support

Dental Wellness Confidence & Long-Term Care

Powered by Upliftly

Private-label experience

Your organization can offer a curated Upliftly experience that feels like part of the care you already provide.

Aggregate insight

Understand what patients are turning to.

A healthcare organization can curate Upliftly around the moments most relevant to its patients — from appointment preparation and treatment anxiety to recovery, ongoing care and caregiver support.

Aggregate engagement patterns can then help the organization understand which topics and moments patients are seeking support around.

A dental group may see interest in

  • Fear of Bad News
  • Procedure Preparation
  • Dental Anxiety

An oncology program may see interest around

  • Waiting for Results
  • Preparing for Treatment
  • Supporting Someone I Love
  • Recovery and Ongoing Care

Examples of how the platform can be used — not guaranteed findings.

Most-used patient support

Aggregate
  • Before My Appointment68%
  • Fear of Bad News51%
  • Preparing for a Procedure44%

Illustrative example only.

Patient support on the front end.
Population insight on the back end.

Support the moment. Practice the response.

Healthcare brings hundreds of small moments.

For patients and for the people caring for them, Upliftly creates opportunities to practice pausing, gaining perspective and entering what comes next with greater intention.

For patients, that may happen before a procedure or while waiting for results. For staff, it may happen between patients, after a difficult interaction or before the next demanding moment.

Support the moment. Practice the response.

For the people providing the care

Support the people doing the supporting.

The people doing the supporting need places to practice, too.

Patients are not the only people bringing a state of mind into healthcare.

Clinicians, office teams, support staff and caregivers move through difficult conversations, demanding schedules, emotionally charged moments and the constant transition from one person's needs to the next.

Organizations can also make Upliftly available directly to their teams, with experiences curated around the moments healthcare staff themselves face.

Examples may include

Before a difficult conversation
Between patients
After a difficult case
Feeling overwhelmed
Reset after conflict
Preparing for a demanding day
End-of-shift decompression
When I can't stop thinking about what happened
Starting again after a difficult day

The people caring for others have moments of their own.

Bring Upliftly to your patients.

Train your team

Turn Upliftly into part of the patient experience — not another resource people forget exists.

Explore Training

Upliftly Insights

Stay connected to Upliftly.

Ideas, practical tools and new thinking about engagement in the moments that matter.